Operational Support Staff
Ages 18 & Up
Not every role requires running into a burning building. Our Operational Support members work behind the scenes to keep Franklin Fire Company ready, organized, and serving our community. Whether you have a few hours to give, a specific skill to share, or simply want to be part of something bigger, there is a place for you here.
Apply today
Contact Us: Join@sta4.com
Fundraisers Per Year
Opportunities
Who Are We Looking For?
Great for people who want to volunteer but may not have the time, interest, physical ability, or desire to become a firefighter. Retirees, professionals, parents, students, tradespeople, photographers, organizers, cooks—there are plenty of skills that translate to the firehouse:
Community-Minded Thinker
people who genuinely want to make a difference in their community. You don’t have to run into burning buildings to serve alongside us. If you’re dependable, enjoy being part of a team, and want to give your time to something that matters, there’s a place for you here.
Skills to Share
Everyday skills may be exactly what we need. From maintenance, construction, and countless other talents—there are plenty of ways to put what you already know to work supporting our mission.
The “Just Tell Me Where You Need Me” People
You don’t need a specialized skill or fire service experience to belong here. Sometimes we simply need people willing to show up, learn, pitch in, and help get the job done. If you’re looking for a flexible way to serve your community without taking on an emergency-response role, we can find a place for you.
Team Player Mindset
Be willing to be a part of a HUGE team of players who have bled green for many years.
What You’ll Do
Our Operational Support members work behind the scenes to keep Franklin Fire Company ready, organized, and serving our community.
Station & Operational Support
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- Assist with station upkeep and organization
- Help maintain equipment, supplies, and operational areas
- Assist crews with non-emergency tasks around the station
- Help prepare equipment and resources for department activities
- Use personal skills or trades to support department needs
Fundraising & Events
- Help with weekly Bingo and special fundraising events
- Assist with event setup, operations, and cleanup
- Help with food service, ticket sales, raffles, and other event needs
- Support major events like Bash in the Valley
- Represent Franklin Fire Company at community events
Community Engagement
- Public education events
- Fire prevention programs
- Community outreach & more!
What Will You Gain?
Connections That Matter
Meet people from throughout the community and build friendships with people you may have never crossed paths with otherwise. The firehouse has a way of bringing together people from all walks of life with one thing in common—a desire to serve.
A Door to Something More
Operational Support can be exactly where you want to stay—or the beginning of something new. You’ll have opportunities to become more involved, explore other areas of the company, and find the role that fits you best such as:
-Operational Firefighter, Driver, or Fire Police
-Administrative Officer (elected positions)
Needed to Apply:
Minimum Requirements:
At least 18 years of age
Valid driver’s license
Complete the department’s application and onboarding process (Background checks and more)
Complete Interview Process
Time Commitment
We understand that work, family, and school come first. Our goal is to help every member contribute in a way that fits their schedule while remaining an active part of the team.
TO REMAIN ACTIVE STATUS:
-WORK 1 BINGO PER MONTH
-ATTEND 6 COMPANY MEETINGS PER YEAR
Professionalism and Responsibility
Being a Franklin is about more than responding to emergencies—it’s about earning the trust of your community and fellow members. From the gear you wear to the way you conduct yourself, everyone is expected to uphold the professionalism, respect, and pride that have defined Franklin Fire Company for more than a century.
Frequently Asked Questions:
- Do I Need Prior Fire Department Experience?
- Will I have to respond to emergency calls?
- What if I work full-time?
- Can I help even if I don't have a specific skill?
- Am I considered an actual member of Franklin Fire Company?
- Can I eventually become a firefighter or move into another role?
Not at all. Operational Support is designed for individuals who want to contribute without becoming an emergency responder. We’ll help you learn what you need to know and find areas where you feel comfortable getting involved.
No. Operational Support members are not expected to perform firefighting, rescue, or other emergency-response duties. Your role focuses on supporting the people, events, programs, and behind-the-scenes operations that keep our company moving.
We understand that work, family, and life come first. There are plenty of opportunities to help throughout the year, allowing you to get involved in ways that work with your availability. All we ask is for you to work 1 bingo per month, hangout when you can, and attend departmental meetings.
Absolutely. Some of our biggest needs simply require dependable people willing to show up and lend a hand. You don’t need a specialized background—we can find something for you to do.
Yes. Operational Support isn’t simply a volunteer list. You’re joining the company and becoming part of the team that helps us continue serving our community.
Absolutely. If you decide you’d like to become more involved in the operational side of the fire service, we can help you learn about the requirements, training, and next steps for transitioning into another membership role.
Whether you’re a college student, beginning a career in the fire service, relocating to the area, or simply looking for a unique volunteer opportunity, our Live-In Program offers an excellent way to develop your skills while becoming part of our firehouse family.
Please note that acceptance into the Live-In Program is subject to department requirements, available accommodations, and participation expectations. Contact our Recruitment Team to learn more about eligibility and the application process: Join@sta4.com
Apply Today
Still Unsure?
Talk to our recruitment team
Join@sta4.com